Contact Support

Do you need help with finding your document, reporting a lost document, or have questions about our services? Our support team is here to assist you every step of the way.
Contact Information

support@nipeid.com

+254 700 000000

+254 700 000000

Nairobi, Kenya

Mon - Fri, 8:00 AM - 5:00 PM

Frequently Asked Questions
  • How long does it take to find a document?

    The time varies depending on the document type and available information. We typically process reports within 24-48 hours.

  • What happens after I report a lost document?

    We actively search our database and notify relevant authorities. You'll receive updates via email if provided.

  • Can I update my report information?

    Yes, you can update your report by contacting our support team with your reference number.